RETURNS POLICY

At Bullgear, we offer the return of the product within 15 days of receiving your order. The costs of the return will be borne by the customer.

Return conditions

We accept product returns as long as they are returned with all their products, with the original packaging and the seal without breaking. The product must be in perfect condition.

Purchase amount refund

Once the returned order is received at the BullGear facilities, it will be reviewed within 48 hours. If the product and the original packaging have been received in perfect condition, the amount paid will be reimbursed through the original payment method within 24 hours. For security reasons, we cannot accept returns of products that do not come in their original packaging, unless they are defective due to some type of damage during shipping.

Instructions

To receive the return instructions, please contact us through our email info@bull-gear.com. Our adjustable dumbbells are a heavy product (approx. 25kg) and we recommend using a suitable courier company for transportation. Therefore, from BullGear, we will help you choose the best transport option to process the return.